Terms and Conditions

This website has been developed for use by customers and intended customers. You agree not to use the website in any way that causes or is intended to cause access to the website to be damaged, interrupted, or impaired in anyway including but not limited to:
– Causing annoyance or nuisance inconvenience or mischief;
– Fraudulent purposes or in connection with unlawful or criminal activity;
– Breach of copyright, trademarks, confidence, privacy or any other right.

When you place an order to purchase a product from AUR OCEÀ, we will send you an email confirming receipt and details of your order. Our acceptance of this offer to purchase will be at the time we dispatch that product to you and a confirming email in this regard is sent. The acceptance will be complete at this time. It is agreed at the time you place an order it is your intention to enter into a contract with SUNSOAKED Pty Ltd.

AUR OCEÀ lists products for sale on its website as indicated. Whilst we use our best endeavors to fulfill such orders, we cannot be held responsible if the products are not available at a given point in time. It is further noted that dispatch times indicated on our website are a guide and are not guaranteed dispatch times and should not be relied upon as such. Pricing is shown in the currency as indicated at the time the order is accepted, and all prices are inclusive of the Goods and Services Tax.

When ordering goods fromaurocea.comfor delivery to any destination outside Australia, the recipient may be charged import duty and other taxes including, but not limited to, sales tax which are levied on import values above a threshold by the customs authority in that overseas country. It is the responsibility of the purchaser to pay these amounts to the freight company if applicable prior to delivery. It is outside our area of control and responsibility to determine, advise or influence such charges.

As customs policies vary from country to country, you are requested to direct queries of this nature to your local customs office. Customers should also note that the recipient is to be regarded as the Importer of record and you will need to comply with whatever regulations are required in this regard in the country of the recipient. AUR OCEÀ are neither able to advise on process to claim back, nor refund, any duty and taxes paid should an ordered item be returned.

aurocea.com assumes all sales are made to persons over the age of 18. If you are under 18, you need to have the involvement of a parent or guardian.

Payment is only accepted by means of the credit card types shown. We are unable to process any other payment form. Refunds can only be processed in the method of original payment.

We reserve the right to make changes to our website, policies, terms and conditions at any time.

Should you breach any terms or conditions and we take no action against you, we shall be entitled to invoke our rights and remedies in any other situation where you breach these conditions.

The above terms and conditions are governed by the laws applicable of the state of Queensland in Australia. Both parties submit to the non exclusive jurisdiction of the Queensland Courts.

Online sale item purchases – we accept exchanges for an item of equal or greater value on sale items in accordance with our Returns Policy. We unfortunately do not offer refunds on sale items.

We will offer a full refund should an item be deemed faulty.

Win a $1000 AUR OCEÀ Wardrobe

1. Participation in this promotion is deemed acceptance of these terms.
2. Entry is only open to Australian residents only.
3. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter.
4. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
5. Incomplete, indecipherable or illegible entries will be deemed invalid.
6. Multiple entries permitted, subject to the following: (a) only one entry is permitted; and (b) each entry must be submitted separately and in accordance with entry requirements.
7. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
8. Promotion begins on the 19th Feb 2025 and closes at the close of business on the 4th of March 2025. The winner will be drawn on the 6th March 2025.
9. The Promoter’s decision is final and no correspondence will be entered into.
Major Prize
10. The Major Prize drawn.
11.Total value of prize is $1000 AUR OCEÀ gift voucher
12.The Major Prize has been sourced by AUR OCEÀ.
13. Prize is not NON-TRANSFERABLE/NON-EXCHANGEABLE/NON-REPLACEABLE/NON-UPGRADEABLE and cannot be redeemed for cash or returned.
14. The major prize winner will be notified by email.
15. Subject to the unclaimed prize draw clause, if for any reason the winner does not take the prize (or an element of the prize), then the prize (or that element of the prize) will be forfeited.
16. If the prize (or part of a prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
General
17. Total prize pool value is up to $500
18. The prize is not transferable or exchangeable and cannot be taken as cash.
19. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
20. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
21. Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.
22. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the State and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
23. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of a prize.
24. The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, and prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to opt out, access, update or correct information to the Promoter. All entries become the property of the Promoter.
25. Please note that entry into this competition is deemed automatic consent to be added to the AUR OCEÀ database.
26. In the instance where the original winner doesn’t claim the prize then a redraw will take place, the re-draw winner will be notified via email.
27. The re-draw will take place on the 11th of March 2025.
28. The Promoter is AUR OCEÀ ABN: 22 902 065 172